Infrastructure Specialist

• Own CI/CD for a UK financial-services client's cloud contact-centre on AWS: GitHub Actions for CI, Harness for CD
• Terraform for AWS IAM, Lambda and contact-centre infrastructure across production and lower environments
• Fail-closed deployment guardrails, OIDC deploy roles, and SAST, DAST and secret scanning before promotion

Consultant

• Reduced deployment process time from about 5 days to 2 days
• Introduced open-source solutions to automate manual processes
• Automated standard operating procedures around common failure scenarios

Associate

• Built automated CI/CD pipelines with Jenkins and GitLab
• Infrastructure as code with Terraform, AWS CloudFormation and Ansible
• Continuous builds producing Docker images with Kubernetes orchestration on AWS and GCP

Programmer Analyst

• Configured and deployed instances on AWS, GCP and on-premises
• Improved system monitoring and alert efficiency by 90% using New Relic and Nagios

Network Administrator

• Administered OS updates and system configurations for Linux and Windows